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Please fill out this form or contact Will Lester, Vice President of New Business and Marketing firstname.lastname@example.org or 646-650-0716
We are currently hiring for the following positions in our phone locations in the US and Canada:
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At the heart of DCM's success is the telephone representative or "caller." Each caller will contact hundreds or even thousands of patrons on behalf of a client arts organization. For those patrons, the telephone representative is the organization and it is vital that each caller represent the client organization to the best of his/her ability. A winning attitude, good product knowledge, and a sincere love of the arts are the tools of the telephone representative. The typical telephone representative works 20 hours per week in the evening and on weekends.
Assistant managers are key individuals on DCM campaigns. On small campaigns, the assistant manager might run one shift a week, open up the office in the morning, or help train new telephone representatives. On large campaigns, an assistant manager might run a significant number of shifts with his/her own team of callers. Assistant Managers are also DCM's best campaign manager candidates. If you would like to become a campaign manager, this is the position to be in. The typical assistant manager works 1 to 6 shifts per week and many times doubles as a telephone representative.
DCM Managers are known for their dedication, professionalism and passion in serving our client's organizations. Many of our clients claim that the success of their campaigns lies squarely in the hands of these dedicated professionals. To succeed at DCM, a manager needs to be both independent and connected to the DCM team. Our managers are creative in their approaches to solving problems on their campaigns, meticulous in their paperwork, highly confident in their ability to train telephone representatives, and extremely considerate to the needs of their client. This is an uncommon mix that makes for uncommon success.
Non Profit & Arts Contact Center
New Business and Marketing
Client Services & Strategic Engagement
NPACC Patron Services
Senior Campaign Specialist
Human Resources Coordinator
Jobs at DCM
Hiring Line for NYC
Compliance and Software Support
Campaign Strategy Development