We are always looking for talented people to join our spectacular team. Believe it or not, Phil Miller, President of DCM, started his career in this industry as a telephone representative. It was not his intention to start a career in telemarketing, he just needed a part-time job and loved the performing arts. Soon, Phil became a campaign manager and the rest, as they say, is history.
DCM has an ongoing need for the positions listed below. If one of the opportunities below interests you, please e-mail, fax, or mail a cover letter and your current resumé to:
| Manager of Recruitment and Training |
| DCM |
| 45 Main Street Suite 816 |
| Brooklyn, NY 11201 |
| email: dwollner@dcmtm.com |
| Tel: 718.488.5577, 5004 |
| Fax: 718.488.5598 |
Campaign Manager | Assistant Manager | Telephone Representative
Campaign Manager
DCM Managers are known for their dedication, professionalism and passion in serving our client's organizations. Many of our clients claim that the success of their campaigns lies squarely in the hands of these dedicated professionals. To succeed at DCM, a manager needs to be both independent and connected to the DCM team. Our best managers are creative in their approaches to solving problems on their campaigns, meticulous in their paperwork, highly confident in their ability to train telephone representatives, and extremely considerate to the needs of their client. This is an uncommon mix that makes for uncommon success.
Assistant Manager
Assistant managers are key individuals on DCM campaigns. On small campaigns, the assistant manager might run one shift a week, open up the office in the morning, or help train new telephone representatives. On large campaigns, an assistant manager might run a significant number of shifts with his/her own team of callers. Assistant Managers are also DCM's best campaign manager candidates. If you would like to become a campaign manager, this is the position to be in. The typical assistant manager works 1 to 6 shifts per week and many times doubles as a telephone representative.
Telephone Representative
At the heart of DCM's success is the telephone representative or "caller." Each caller will contact hundreds or even thousands of patrons on behalf of a client arts organization. For those patrons, the telephone representative is the organization and it is vital that each caller represent the client organization to the best of his/her ability. A winning attitude, good product knowledge, and a sincere love of the arts are the tools of the telephone representative. The typical telephone representative works 20 hours per week in the evening and on weekends.
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